Refund policy
Return Window
At SunEscape.space, we proudly offer free returns and refunds within 30 days of delivery.
If you're not completely satisfied with your purchase, simply contact our customer support team within 30 days of receiving your order.
Eligibility
Returned items should:
- Be returned within 30 days.
- Be unused or in gently handled condition.
- Include original packaging whenever possible.
- Include all accessories originally received.
Free Return Shipping
We provide free return shipping worldwide for eligible returns.
Return instructions will be sent after your request has been approved.
Refund Process
After your returned item arrives and passes inspection, your refund will be processed to your original payment method.
Refunds generally appear within several business days depending on your financial institution.
Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us within 7 days and include photos so we can resolve the issue promptly.
Contact
Email: LeppanenDarryl5807@hotmail.com
Phone: 716-649-1861